FULFILLMENT SERVICES

         
(traditional in-bound or web-enabled)

We support your company with experienced and knowledgeable operators, a skilled management team and customized services for local or national campaigns, in-bound sales and order fulfillment services and merchant accounts, with live chat and talk to me options.

You can rely on Omni Call Center to answer calls from your customers 24-hours every day, answer questions, accept telephone orders and process payments.  We can customize a turn key solutions for your company.

We’ll even package your product and ship directly to your customer using your choice of USPS Priority Mail, UPS or FedEx. If you have a service company, association, or organization we can distribute literature or information packets to your client.  Omni Call Center also offers unique  business enhancements to give your company a competitive advantage.
 

Professional Order Processing

• Utilize own 800 # or one provided by us
• Continuous service (all day, everyday)
• Customized/personalized scripts
• Call stats (monitoring calls to evaluate sales)
• Credit card processing and verification
• Inbound e-mail response fulfillment
• Coordinate your national ad campaign
• Inbound e-mail, voicemail and IVR solutions
• Chat live and call us free via web-enabled buttons

• Use your 800 number or ours
• Continuous service (all day, everyday)
• Customized/personalized scripts
• Call stats (monitoring calls to evaluate sales)
• Credit card processing and verification
• E-mail and/or voicemail verification of completed orders
• Tracking numbers included with order confirmation
• Maximize your national ad campaign
• 911 priority call routing available